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Should You Redeem Points for Club Carlson Express Awards?

Park Plaza Bangkok Soi 18 Club Carlson

Source: Club Carlson

Club Carlson is one of my favorite hotel rewards program, as they make it incredibly easy to earn free nights on paid stays. Their redemption rates are fair when you consider the rate of earning points, their credit card is super generous in terms of recurring benefits, and they offer a Points + Cash option. Aside from it’s hotel award chart, Club Carlson has another award type that a few other hotel rewards programs offer: The ability to redeem points for on-site expenses. Club Carlson dubs this option “Express Awards.” Depending on how you value your Club Carlson points, these can be a good value. Below is a breakdown of Express Awards options and the number of points required for each:

  • Beverage (soda, coffee or tea) – 1,000
  • $4 Laundry Credit – 3,000
  • Choice of appetizer or dessert – 8,000
  • Pay TV Movie – 10,000
  • Room upgrade – 10,000
  • Bottle of wine (up to $30 value) – 15,000
  • Dinner for two (alcohol not included) – 35,000

The point requirements for Club Carlson Express Awards may vary by hotel and some may not offer them at all. You’ll need to reach out to the specific hotel you’re checking into for their redemption requirements.

Now the question is, are these decent redemption levels?

Based on these redemption requirements, Club Carlson seems to be valuing their points at $0.01 – $0.02 cents each, which is a bit of a stretch. While I don’t generally put a set value on points, in my experience you can typically get $0.5 – 1 cents in value per Gold point. At that rate, these Express Awards are a terrible value.

For example, a Category 1 hotel goes for 9,000 Gold points per night. You can easily save $70 on such a hotel stay by redeeming points. On the other hand, you can redeem almost the same number of points for an appetizer or dessert that will typically cost no more than $10. 

The same goes for movie rentals. Unless a hotel charges $40-$100 for a movie, you really shouldn’t be redeeming Gold Points for them. On the same note, a Category 2 Club Carlson property will set you back a whole lot more than $30, which is the maximum value you’ll get redeeming the same number of points for a bottle of wine.

Now if you’re calculating point values based on your manufactured spending activities, you’re still overpaying for these awards. For example, buying $1,000 worth of Simon Mall gift cards with your Club Carlson Premier Rewards Visa Signature card will cost $5.95 and net 5,029 Gold points. You can use these Points for a $4 laundry credit and two sodas or it will get you 1/3 of the way to a Category 1 hotel stay or halfway to a Points + Cash award at a Category 1-3 property. Clearly, putting the points towards a hotel stay gets you more value. This is especially true, considering Club Carlson Gold elite members (a level that is awarded to Club Carlson Premier Rewards Visa cardholders) get a 15% discount on food and beverages at properties outside of North America. This makes redeeming points for an Express Award consisting of food or drinks even more of a terrible value.

In conclusion, redeeming Gold Points for a Club Carlson Express Award is generally a bad idea. The only exception would be using points to upgrade to a suite. This might make sense if the cost of a suite is substantially higher than a standard room.

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Ariana Arghandewal

7 Comments

  1. “Club Carlson Gold elite members (a level that is awarded to Club Carlson Premier Rewards Visa cardholders) get a 15% discount on food and beverages.”

    Not in North America

    • I earned most of mine through the Big Night promotions, but the program itself is super generous. At 20 points per $1 paid out to regular members, it takes just $450 in paid stays to earn a free night at a Category 1 hotel.

  2. i am gold and even though i receved room upgrade and internet, breakfast is the problem since they don’t offer it for gold members. would be nice if there is EXPRESS AWARD option for breakfast but I certainly won’t pay 30 to 40k points for a breakfast.

  3. You said: “Based on these redemption requirements, Club Carlson seems to be valuing their points at 1-2 cents each, which is a bit of a stretch.”

    I don’t see where you are getting 1-2 cents each. But if you were getting that value out of them on those redemptions, I’d actually say that is pretty good. That is better than the 0.5-1.0 cents you say you can get out of them getting a hotel room.

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